What is your refund policy?

Asked 2 years ago
SmartBuyGlasses.com offers a refund policy to ensure customer satisfaction with their purchases. Generally, customers can return unused and undamaged eyewear within a specified period, typically ranging from 14 to 30 days upon receiving the item. It is important for items to be in their original packaging and with all accessories included. If the return meets the specified conditions, customers may receive a full refund of the product cost. However, shipping fees may not be refunded. Additionally, SmartBuyGlasses may have guidelines regarding returns for prescription glasses versus non-prescription items. To ensure clarity, customers are encouraged to visit the relevant section on the SmartBuyGlasses.com website to find detailed information about the return process, required documentation, and any specific terms that may apply.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 8, 2025

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