How do I set up Sky Digital on a new device?
Setting up Sky Digital on a new device is designed to be a straightforward process. Firstly, it is important to ensure that your new device is compatible with Sky services. Whether you are using a Sky Box, a streaming device, or an app on your smart television, the initial step is to download the relevant Sky application from the device's app store if applicable.
If you are setting up a Sky Box, you will need to connect it to your television via an HDMI cable. Once connected, plug the Sky Box into a power source and turn on the device. The on-screen instructions will guide you through the setup process, including connecting to your Wi-Fi network if you are using a broadband service.
For Sky Q users, there may be additional steps to sync your remote control with the Sky Box and configure any multi-room services if you have them. Additionally, you will be required to enter your Sky account credentials, which include your email address and password associated with your Sky subscription.
If you encounter any issues during the setup process, it may be beneficial to check the official Sky Digital website for troubleshooting tips or further instructions, as they provide comprehensive resources that may assist you.

Answered Jul 17, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Sky Digital?
If you need to talk to Sky Digital customer service, now that you have the answers
that you needed, click the button below.
Contact Sky Digital