What is your policy on product allergies?

Asked 2 months ago
Skinterra takes product safety and customer concerns about allergies very seriously. Although specific policy details may vary, it is generally recommended that customers thoroughly review the ingredients list of each product before purchasing, as this allows individuals to identify any components that they may be allergic to. Skinterra emphasizes transparency in ingredient labeling, which is crucial for customers seeking to avoid allergens. For those with sensitive skin or known allergies, it is advisable to conduct a patch test prior to using a new product on a larger area. This involves applying a small amount of the product to a discreet area of skin, typically on the inner forearm, and observing for any adverse reactions over 24 to 48 hours. In the event of an allergic reaction or any concerning symptoms, customers are encouraged to discontinue use immediately. Furthermore, while Skinterra aims to provide safe products, it is always best to consult with a healthcare professional for personalized advice regarding skin care and allergies. For detailed information, including current policies, it may be worthwhile to check the official Skinterra website.
Christian Allen is the editor / author responsible for this content.
Answered Oct 19, 2025

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