What should I do if I have technical issues while taking a class?

Asked 5 months ago
If a user encounters technical issues while participating in a SkillShare class, it is important to first attempt some basic troubleshooting steps. This may include refreshing the page, checking the internet connection, and ensuring that the browser is up to date. Additionally, clearing the cache or trying a different browser or device could resolve the problem. If technical difficulties persist, users often find it helpful to explore the community forums, as other users may have experienced similar issues and shared solutions. SkillShare also has a help section on their website, which typically contains valuable information and resources to assist with common technical problems. For more specific inquiries or unresolved issues, users can generally look for contact information on the SkillShare website to seek further assistance. Engaging with the community and resources available can often lead to effective resolutions.
Christian Allen is the editor / author responsible for this content.
Answered Jul 14, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to contact SkillShare?

If you need to talk to SkillShare customer service, now that you have the answers that you needed, click the button below.
Contact SkillShare

SkillShare

Find a list of many popular SkillShare questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
SkillShare Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!