Can I cancel or change my order after it has been placed?

Asked 2 years ago
Once an order is placed at Skates.com, the ability to cancel or change it largely depends on the order's current status. If the order is still in the processing stage, there may be an opportunity to modify or cancel it. However, once the order has been shipped, it cannot be changed or canceled through the website. It is crucial to act quickly if you wish to make any amendments, as orders are typically processed promptly to ensure customers receive their products in a timely manner. For specific details regarding your order, such as its current status and options available, Skates.com suggests checking the order confirmation email you received during the purchase process. This email typically contains relevant information regarding order tracking and potential changes. If you are looking for more up-to-date assistance or further inquiries regarding your order, looking on the current web page for contact information can provide guidance on how to proceed.
Adam Goldkamp is the editor / author responsible for this content.
Answered Sep 15, 2025

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