What is the SimpliSafe refund policy?

SimpliSafe has a refund policy that allows customers to return their equipment within a specific time frame after purchase. Customers may initiate a return for a full refund of the equipment cost if they do so within sixty days of receiving their order. This policy applies to both monitored and unmonitored systems, ensuring that customers have the opportunity to evaluate the system in their own homes. It is important to note that in order to receive a full refund, customers must ensure that all returned items are in original condition, including packaging and accessories. Some exceptions may apply, particularly for any subscription plans; therefore, it is advisable to review the details associated with the monitoring service. The shipping costs associated with the return may not be refundable, and customers must cover those expenses unless there was an error on the part of SimpliSafe. For the most current and detailed information, including instructions on how to initiate a return, customers may want to check the official SimpliSafe website.