How Do I Downgrade My Simple Mobile Package?

In a nutshell: To downgrade your Simple Mobile plan, act quickly to ensure the new plan begins before the next billing cycle. Start by visiting the Simple Mobile website and accessing the menu in the upper-right corner. Navigate to the "Help" section and then to "FAQ

Introduction

If you want to downgrade your Simple Mobile plan, it's best to do it as soon as possible. This helps ensure your new plan takes effect before your next billing cycle. Keep reading for information on starting the process.

Go to the Simple Mobile Website

Visit the Simple Mobile website.

How Do I Downgrade My Simple Mobile Package? (Step 1)

Locate the Simple Mobile Menu

Find the Simple Mobile menu. It's in the upper-right corner of the website, represented by three black stacked horizontal lines.

Open the Simple Mobile Menu

Click on the three black horizontal lines to expand the Simple Mobile menu.

How Do I Downgrade My Simple Mobile Package? (Step 3)

Locate the "Help" Line

Browse the menu until you find the "Help" line. It's toward the bottom of the menu.

Click on the "Help" Line

Click on the "Help" line. Doing so will open a "Help" sub-menu.

How Do I Downgrade My Simple Mobile Package? (Step 5)

Find the "FAQ" Line

Browse the menu until you find the "FAQ" line.

Click on the "FAQ" Line

Click on the "FAQ" line. Doing so will take you to the "Simple Mobile Support" page.

How Do I Downgrade My Simple Mobile Package? (Step 7)

Find the Search Bar

Locate the Simple Mobile search bar. It's toward the top of the page below "Simple Mobile Support."

Click on the Support Line

Click on the search bar. This will result in the cursor blinking and your phone's keyboard popping up.

Type Your Search Phrase

Type "Change plan," then press the return button on your phone's keyboard.

How Do I Downgrade My Simple Mobile Package? (Step 10)

Find the Relevant Link

Scroll down until you find the link that best pertains to your situation. For example, look for the page that says "How do I change my Simple Mobile plan?"

How Do I Downgrade My Simple Mobile Package? (Step 11)

Click on the Link

Click on the "How do I change my Simple Mobile plan?" link. Doing so will take you to the section of the same name.

How Do I Downgrade My Simple Mobile Package? (Step 12)

Read the Section

Read the "How do I change my Simple Mobile plan?" section.

Follow the Instructions

Follow the instructions in the "How do I change my Simple Mobile plan?" section. If you were unable to change your plan, please move on to the next step.

Contact Simple Mobile Customer Support

Reach out to Simple Mobile customer support if you weren't able to change your plan on your own. Put the representative on speaker when you call so they can guide you through the process while you navigate your account on your phone.

When you call, explain to them why you want to change your plan and ask about the available options. It also helps to have a budget in mind that you're willing to pay so you can choose the best plan that meets your needs and complements your finances.

Conclusion

Contact Simple Mobile as soon as you realize you want to change your plan. Getting fast assistance can make the process easier and help you find the ideal plan that's best for you.

Why does GetHuman Write How-to Guides for Simple Mobile Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Simple Mobile in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Downgrade My Simple Mobile Package? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.