What is Sierra's return policy?

Sierra Trading Post offers a customer-friendly return policy designed to provide shoppers with a hassle-free experience. Generally, they allow returns within a specified period from the date of purchase, typically thirty days for regular items and up to a longer duration for seasonal or holiday purchases. It is important to note that items must be returned in their original condition, unworn, and with all original tags attached. This ensures that garments and gear remain saleable for other customers. In cases where a customer receives an item that is defective or does not match what was ordered, Sierra strives to address these issues promptly. In such instances, returning the item for a full refund or an exchange is a common remedy, as long as the return is made within the stipulated timeframe. For customers who have purchased clearance or final sale items, it is essential to be aware that these items may have specific restrictions and may not be eligible for return. To facilitate the return process, customers are encouraged to visit the Sierra Trading Post website, where detailed instructions can be found for initiating a return or exchange. This often includes information on how to prepare the return shipment and tracking the returned package. For any specific questions or further guidance, customers may check the current webpage for relevant contact information, as policies and procedures may occasionally be updated.