What is your return or exchange policy?

The return and exchange policy of Shoegalleryonline.com is designed to provide customers with a seamless shopping experience. Typically, customers have the option to return or exchange items within a specified period after purchase, usually around thirty days. Items must be returned in their original condition, meaning they should not have been worn or damaged, and they should include all original packaging, tags, and accessories. To initiate a return or exchange, customers usually need to follow a specific process outlined on the website, which often includes filling out a return form or obtaining a return authorization. It is important to note that certain types of items, such as clearance or final sale merchandise, may not be eligible for return or exchange. Additionally, customers may be responsible for return shipping costs unless the return is due to an error made by the company, such as sending the wrong size or incorrect item. For the most accurate and up-to-date information regarding the return and exchange policy, including specific terms and conditions, it is advisable to review the relevant section on the Shoegalleryonline.com website. This section typically provides comprehensive details about how to proceed with returns or exchanges, including any necessary steps for packaging and shipping the items back. By familiarizing oneself with the policy, customers can ensure a smooth return or exchange process should the need arise.