How can I change the shipping address on my order?

Asked 2 months ago
To change the shipping address on an order placed through ShoeMall.com, it is important to act quickly. Once an order is submitted, there is typically a limited window of time during which address changes can be made. Customers can usually find the option to modify the shipping address by logging into their accounts on the ShoeMall website. After logging in, they may navigate to the order history section, where they can view details of their recent orders. If the order has not yet been processed for shipping, there may be an option to edit the shipping address directly from that section. However, if the order has already entered the shipping process, changes may not be possible. In such cases, it may be useful to return the items after they are received if they are delivered to the wrong address. For the most accurate and up-to-date information regarding order modifications, customers should refer to the help section of the ShoeMall website or check for specific instructions on their order confirmation emails.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 21, 2025

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