Are Sennheiser products covered by a money-back guarantee?
Sennheiser products typically come with a warranty that covers defects in materials and workmanship, but the specifics regarding a money-back guarantee may depend on the retailer from which the product was purchased rather than Sennheiser itself. Many authorized dealers and retailers offer their own return policies, which may include a satisfaction guarantee or money-back offer under certain conditions. It is advisable to carefully review the return policy of the retailer at the time of purchase to understand if a money-back guarantee applies to the specific product. Customers are encouraged to look for detailed information on return and exchange policies on the current web page of Sennheiser or through the website of the retailer from which the product was purchased. This ensures that all terms and conditions are clear and properly understood.

Answered Aug 1, 2025
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