What is your return and refund policy?

Send Gifts 2 Romania has a return and refund policy designed to ensure customer satisfaction while also addressing the unique challenges of sending gifts internationally. While exact details may vary, the general practice is that they strive to deliver high-quality products and ensure safe delivery to recipients in Romania. If a customer receives an item that is damaged, incorrect, or does not meet the described standards, it is typically recommended that they contact customer support as soon as possible to report the issue. The customer support team will likely guide the customer through the necessary steps to resolve the situation. This may involve providing photographic evidence of the issue, which helps facilitate the return or exchange process. In cases where a customer has simply changed their mind or no longer wishes to proceed with an order, it is common for many companies to have a specific timeframe within which returns can be processed. Again, this may depend on the nature of the products being sent. For the most accurate and detailed information, it is advisable to look directly on the current web page related to their return and refund policy. This will provide clarification on what conditions apply for refunds, exchanges, and returns, as well as any essential deadlines to consider. Understanding these policies can help ensure a smoother experience when sending gifts to loved ones in Romania.