What is Selective Insurance's claim settlement process?

Asked 2 years ago
Selective Insurance's claim settlement process is designed to be straightforward, allowing policyholders to file and resolve claims efficiently. When a claimant experiences a loss, whether it is due to an accident, property damage, or another covered event, the first step is to report the claim to Selective Insurance. This can typically be done through their website or by contacting their claims department directly. Once the claim is filed, Selective Insurance will assign a claims adjuster to review and assess the circumstances surrounding the loss. This adjuster will investigate the details of the claim, which may include gathering information from the policyholder, reviewing relevant documentation, and possibly inspecting any damaged property. The goal of this step is to clearly understand the situation and verify that the claim falls within the terms of coverage outlined in the policy. After the investigation is complete, the adjuster will determine whether the claim is valid and the amount to be compensated based on the policy limits and the extent of the loss. The claimant will then be notified of the decision and, if the claim is approved, the settlement will be processed accordingly. Throughout this process, communication between the claimant and Selective Insurance is encouraged to ensure clarity and address any questions that may arise. For specific and up-to-date information regarding the claim settlement process or any related inquiries, it may be beneficial to explore Selective Insurance's current web page.
Christian Allen is the editor / author responsible for this content.
Answered Aug 3, 2025

Need further help?

Type out your followup or related question and we will get you an answer right away.

Similar Questions

Need to call Selective Insurance?

If you need to call Selective Insurance customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Selective Insurance

Selective Insurance

Find a list of many popular Selective Insurance questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Selective InsuranceSelective Insurance Customer Service FAQAsk a Question
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!