What should I do if I receive a damaged item?

Asked 2 months ago
If a customer receives a damaged item from Seehere.com, the first step is to review the order confirmation and packaging to assess the extent of the damage. It is advisable to take clear photographs of the damaged item, as well as any visible damage to the packaging. This documentation can be critical for making a case when seeking a resolution. The next step is to check the Seehere.com website for specific return or exchange policies, as these can vary depending on the item and the circumstances of the damage. Customers typically find clear instructions regarding the process for reporting issues with received items. It is often necessary to gather the necessary information, including order details and photographs, before attempting to communicate the issue. Customers will want to look for any available contact information on the website so they can reach out to the appropriate department to initiate a return or exchange. It is important to act promptly, as there may be time limits for reporting damaged items. Following these steps can help ensure that the issue is resolved smoothly and efficiently.
Jeff Whelpley is the editor / author responsible for this content.
Answered Oct 16, 2025

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