Are there programs for low-income customers?
Seattle Public Utilities offers several programs aimed at assisting low-income customers with their utility bills. One of the main initiatives is the Utility Discount Program, which provides qualifying low-income residents with a discount on their water, wastewater, and solid waste bills. This program is designed to make utility services more affordable for those who face financial challenges.
To be eligible for the Utility Discount Program, applicants generally need to meet certain income guidelines, which are established based on household size and income. Participants may receive a percentage discount on their monthly utility bill, significantly easing their financial burden.
Additionally, Seattle Public Utilities may provide information about available resources such as payment plans or assistance programs that help customers manage their bills more effectively. It is important for customers to stay informed about various community resources that could provide assistance during difficult financial times.
For detailed information regarding eligibility and application procedures, as well as to learn about any additional assistance programs that may be available, it is advisable to check the current Seattle Public Utilities web page. There, you will find comprehensive information and resources specifically tailored for low-income customers seeking help with their utility services.

Answered Jul 20, 2025
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