What should I do if I receive a damaged edition?

Asked 5 months ago
If a reader receives a damaged edition of the Seattle Post-Intelligencer, it is important to address the issue promptly. The first step would be to examine the damage thoroughly and determine whether it affects the entire issue or just specific pages. This information will help in reporting the problem accurately. Next, the reader should look for contact information on the current web page of the Seattle Post-Intelligencer to inquire about their policy regarding damaged editions. Most newspapers have procedures in place to handle such complaints, which may include replacing the damaged edition or offering a refund depending on the circumstances. When reaching out, it is beneficial to provide details such as the date of the edition, a description of the damage, and any other relevant information the customer service team may require. Additionally, readers may want to check if there are any online resources available that address common questions or issues related to their subscriptions, as this may provide immediate guidance and solutions. Overall, being proactive in reporting the damage can lead to a satisfactory resolution.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jun 29, 2025

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