What is your policy for event cancellations?

Asked 4 months ago
SeatsUnlimited.com recognizes that event cancellations can be very disappointing and may cause a number of complexities for ticket holders. It is important to understand that their policies regarding event cancellations typically reflect the industry standards. When an event is cancelled, items such as refunds or exchanges are generally addressed depending on the specific circumstances surrounding the cancellation. In the event of a cancellation, SeatsUnlimited.com usually informs customers about their options. For most cancellations, customers may be entitled to a full refund of the ticket price. However, there may also be instances where only a partial refund is available or where tickets can be exchanged for a different event or date. The policies may vary depending on the type of event, the venue involved, or the terms set by the original ticket seller. It is advisable for customers to review the cancellation policy articulated on the specific event page when purchasing tickets. This will provide insight into what to expect in the case of cancellation. Furthermore, the nature of the cancellation can also impact the refund process. In cases of rescheduled events, tickets are often valid for the new date, and customers may have the option to accept that or request a refund. For detailed information regarding cancellations and how to proceed if an event is cancelled, it is best to check the current webpage of SeatsUnlimited.com. There, customers can gather the most accurate and up-to-date information relevant to their situation. It is crucial to stay informed of any communication from SeatsUnlimited.com in these situations, as it will provide the necessary guidance and clarity.
Adam Goldkamp is the editor / author responsible for this content.
Answered Aug 9, 2025

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