How Do I Retrieve My Tickets on SeatGeek?

In a nutshell: Retrieving tickets on SeatGeek is a simple online process. After logging into your account, go to the “Tickets” section, select your event,

Jeff Whelpley is the editor / author responsible for this content.
Jul 28, 2025

Introduction

Retrieving your tickets on SeatGeek is simple and can be done entirely online. Whether you purchased your tickets through the SeatGeek website or app, this guide will help you access them quickly. You’ll learn how to log into your account, find your upcoming events, view ticket details, and get ready for entry at the venue. We’ll also show you what to do if you run into any problems or need support. With just a few steps, you can make sure you’re fully prepared for your event.

To get started, open your web browser and go to www.seatgeek.com or launch the SeatGeek app on your mobile device. You can download the app for free from the App Store or Google Play if you haven’t already.\n\nWait for the homepage or dashboard to fully load before continuing. Using the app is especially convenient because it keeps your tickets available on the go.

How Do I Retrieve My Tickets on SeatGeek? (Step 1)

Sign In to Your Account

Click or tap on “Sign In”, located at the top right of the page or in the app menu. Enter the email address and password you used to create your SeatGeek account.

If you don’t have an account yet, choose “Sign Up” and follow the prompts. You may need access to the email address used at the time of ticket purchase in order to see your tickets.

How Do I Retrieve My Tickets on SeatGeek? (Step 2)

Go to the “Tickets” Section

Once logged in, find and select the “Tickets” tab. On the website, click on your profile icon in the upper corner and select “Tickets” from the dropdown menu. In the app, tap the “Tickets” icon at the bottom of the screen. This section lists all your upcoming and past ticket purchases in one place.

How Do I Retrieve My Tickets on SeatGeek? (Step 3)

Select the Event You’re Attending

Look through your list of tickets and select the event you want to view. When you tap on the event, you’ll see all the important information, including event name and venue, date and time, your seat or section number, ticket type (mobile, PDF, or print-at-home.)

Most SeatGeek tickets are delivered as mobile barcodes that can be scanned at the event entrance.

How Do I Retrieve My Tickets on SeatGeek? (Step 4)

Access, Use, or Transfer Your Ticket

Once your ticket is visible, you’ll be able to, display a mobile ticket: Just show the barcode in your SeatGeek app at the venue. Download a PDF then click to download and print your ticket if the option is available and transfer to someone else. If allowed, use the transfer button to send your ticket to another person. Sell your ticket: List your ticket for resale if your plans change.

How Do I Retrieve My Tickets on SeatGeek? (Step 5)

Need Help Finding Your Ticket?

If you can’t find your ticket, make sure you’re logged into the correct SeatGeek account. Check your email (including spam folders) for the confirmation message. Try reinstalling or updating the app if the ticket won’t load.

Contact SeatGeek Support

Still stuck? Visit seatgeek.com/help for assistance. You can chat live with a representative. Submit a request form. You can also browse the help center articles

How Do I Retrieve My Tickets on SeatGeek? (Step 7)

Conclusion

To retrieve your tickets on SeatGeek, sign in to your account, go to the “Tickets” section, and select your event. Whether you use a mobile barcode or a printable PDF, SeatGeek makes it easy to get your tickets in time for the big day. If you need support, help is just a click away contact SeatGeek and get a representative on the line.

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Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.

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