Can I return an item bought online to a Sears store?

Asked 2 years ago
Customers often wonder about the return policies for items purchased online at Sears. Generally, items bought online can be returned to a Sears store, which provides a convenient option for those who prefer to handle their returns in person. However, there are a few important things to keep in mind when considering a return. First, it is advisable to bring the original packing slip or receipt to facilitate the process. This documentation can help confirm the purchase and streamline the return. Additionally, certain items may have specific return conditions or restrictions. For example, items marked as final sale or those that are opened and used may not be eligible for return. To ensure a smooth return process, it might be helpful to visit the Sears website for the most current information regarding return policies and specific requirements for the item in question. The website often provides detailed guidelines on how to handle returns, including any necessary steps to take before visiting a Sears store.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jun 16, 2025

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