What should I do if I receive the wrong item from Sea Dressy?

If a customer receives the wrong item from Sea Dressy, the first step is to carefully review the order details and the packaging to ensure there was not a mix-up. It is essential to verify that the item received does not match the order confirmation email or receipt. If it is indeed determined that an incorrect item was sent, the next course of action is to refer to the return and exchange policy outlined on the Sea Dressy website. This policy typically provides guidance on how to initiate a return or exchange, including any necessary steps to follow and potential timelines for processing. Customers will often need to provide specific details about the order, including the order number and a description of the item received. It is common for retailers to offer a prepaid shipping label for returns in such cases, so checking the return policy is prudent. For more detailed instructions or assistance, looking at the current web page for specific contact information may also help you resolve the issue effectively.