What if the item I received is damaged or defective?

If a customer receives a damaged or defective item from Scrubcouture.com, they typically have options to address the situation. It is advisable for customers to review the return or exchange policy on the current web page, as these policies can provide specific guidance on how to proceed in such cases. Generally, customers may be required to provide documentation, such as photographs of the damaged item or a description of the defect, to facilitate the return or exchange process. The website may also offer instructions for returning the item, which could include packaging guidelines and shipping information. It is important for customers to act promptly, as many return policies have specific time frames within which returns must be initiated. Overall, the key is to refer to the guidelines provided by Scrubcouture.com to ensure a smooth resolution to the issue.