What is your return policy?

Scotts of Stow has a customer-friendly return policy designed to ensure that buyers are satisfied with their purchases. If a customer finds that an item does not meet their expectations, they generally have the option to return it within a specific time frame, which is typically thirty days from the date of receipt. In order to initiate a return, customers usually need to ensure that the item is in its original condition, complete with any packaging, tags, or documentation that may have come with it. This is important, as items that do not meet these criteria might not be eligible for a full refund. Refunds tend to be processed back to the original form of payment used for the purchase, which customers often find convenient. Moreover, it is quite common for customers to be responsible for any return shipping costs unless the item was received in error, such as a wrong or damaged product. It is always good practice to pack the return item securely to avoid damage during transit. For the most accurate and detailed information on the return policy, it is advisable for customers to examine the relevant section of the current Scotts of Stow website. This way, they can obtain the latest updates and any specific conditions that might apply to their return scenario.