What do I do if I forget the code to my Schlage lock?

Asked 5 months ago
If a user forgets the code to their Schlage lock, there are several steps they can take to regain access. First, it is important to check the user manual that accompanied the lock, as it often includes instructions for resetting the lock or retrieving the default code if it has not been changed. A common approach is to locate the reset button, usually found on the interior side of the lock. By pressing and holding the reset button, a user can typically remove the existing user codes and reset the lock. After this, they can reprogram their own personalized codes. Each model may have specific instructions, so referring to the appropriate guide is crucial. Additionally, users can try to remember any codes they may have set, such as common combinations like birth dates or house numbers. If accessing the user manual is challenging or if the reset does not yield results, it may help to look on the Schlage website, where there is often a wealth of resources and support documentation available. For detailed instructions or troubleshooting, consulting the specific model’s information can be beneficial. Some locks also come with a backup key option, which can provide immediate access until the code issue is resolved. In cases where further assistance is required, looking on the Schlage website for contact information may prove helpful.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 12, 2025

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