What is your return policy?

Scalamandre typically maintains a thorough return policy, which is designed to ensure customer satisfaction while also preserving the quality and integrity of their products. Generally, all returns must be initiated within a specific timeframe after the purchase, usually within thirty days. The items returned should be in their original condition, unused, and in their original packaging when possible. Several factors like customized or special order items may be exempt from the normal return process due to their unique nature. It is also important for customers to take note of any specific return forms or procedures that need to be followed. In order to obtain the most accurate and detailed information about the return policy, it is advisable for customers to consult the current web page or reference any documentation received with the order. This will provide direct guidelines regarding the process, including any necessary steps taken to initiate a return or exchanges. Understanding these policies can help ensure a smooth experience when it comes to returning or exchanging items.