What should I do if I receive a defective vehicle from San Rafael Cars?

If a customer receives a defective vehicle from San Rafael Cars, it is important to address the situation promptly and effectively. The first step is to thoroughly document the issues with the vehicle, including taking photographs and keeping any written records of communications related to the defect. This documentation may prove useful in any discussions or negotiations that follow. Next, the customer should review the warranty information provided at the time of purchase. San Rafael Cars typically offers warranties that may cover specific defects or issues. It is advisable to check the details of these warranties to understand what is covered and the duration of the coverage. The customer should then reach out directly to the dealership. San Rafael Cars usually has a dedicated customer service team that can assist with claims regarding defective vehicles. They may provide guidance on the steps to take in order to resolve the issue, whether it be repair, replacement, or refund. For the most accurate and current information regarding the process, it is beneficial to refer to the official website of San Rafael Cars, as contact details and additional resources are often listed there.