How do I file a claim for a lost or damaged package?

To file a claim for a lost or damaged package with SDN Delivery, a customer should first gather all necessary documentation related to the shipment. This includes the shipping receipt, tracking information, and any photographs of the damaged package if applicable. It is important to note that each case may have specific requirements depending on the nature of the issue. After collating the required documents, the next step typically involves visiting the official SDN Delivery website. The website may provide detailed instructions on how to proceed with the claims process, including any specific forms that need to be filled out. Customers are often encouraged to submit their claims within a defined timeframe following the incident, such as within a specified number of days from the delivery date in cases of damage, or from the expected arrival date for lost packages. Once the claim is submitted, SDN Delivery will review the information provided and may reach out for any additional details necessary to process the claim. For further assistance or if there are specific questions regarding the claims process, customers should refer to the current web page for contact information related to customer support.