Can I upgrade or downgrade my subscription?

Asked 2 years ago
SCSM Group typically allows customers to upgrade or downgrade their subscriptions based on their specific needs and the terms of their service agreements. Upgrading a subscription often provides access to enhanced features, additional services, or greater support levels, while downgrading may result in a reduction of features and services. It is important for customers to review their current subscription plan and understand any implications of making a change, such as potential changes to pricing or service levels. When considering an upgrade or downgrade, it might also be helpful to check any time restrictions or policies regarding changes to subscriptions. For the most accurate and detailed information, customers should refer to the terms outlined on SCSM Group’s current web page or the customer portal, where they can often find information regarding subscription management.
Jeff Whelpley is the editor / author responsible for this content.
Answered Aug 4, 2025

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