What is Ryanair's policy on flight delays and cancellations?
Ryanair's policy on flight delays and cancellations is designed to provide customers with information on their rights and remedies in such situations. In the event of a delay, Ryanair aims to keep passengers informed and provide assistance depending on the length of the delay. For delays of more than two hours, passengers may be entitled to certain services, such as meals and refreshments, as well as access to communication facilities, such as telephone calls or emails. The extent of compensation and assistance can vary based on the reason for the delay and its length.
In the case of flight cancellations, passengers are usually informed as soon as possible. Ryanair typically offers affected passengers a choice between a full refund of the ticket price or an alternative flight to the same destination at no additional cost. Passengers may also be entitled to compensation if the cancellation is within Ryanair's control and is announced less than fourteen days prior to the intended departure.
It is important to note that compensation may not be applicable in certain circumstances, particularly if the cancellation is caused by extraordinary circumstances, such as severe weather or air traffic control strikes. For the most current information and detailed guidance regarding specific situations, passengers are encouraged to visit the official Ryanair website where they can find policies and procedures related to delays and cancellations. This helps to ensure that they are aware of their rights and options in any situation that may arise.

Answered Jun 14, 2025
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