Can I return items purchased online in-store?

Ross Dress for Less generally allows customers to return items purchased online in-store, which can be a convenient option for many shoppers. To ensure a smooth return process, it is advisable to have the original packing slip or receipt, though it may not always be mandatory. Items must be in their unused condition, including all original tags and packaging. It is important to note that certain restrictions may apply to specific items, such as clearance merchandise or final sale items, which typically cannot be returned. Shoppers should check the return policy on the current website for detailed information and any updates. This policy helps provide flexibility for customers who prefer to handle returns directly at a store location.