What is your return policy for personalized items?

Rosenberryrooms.com has a specific return policy that applies to personalized items. Generally, personalized items are considered custom-made and are not eligible for return or exchange unless they arrive damaged or defective. This policy is in place because personalized products are tailored specifically to individual customer specifications, making them unique and non-resalable. If a customer receives a personalized item that is damaged or does not match the specifications agreed upon at the time of order, they should refer to the details provided on the website regarding how to document the issue. It is essential to retain all packaging materials and take photographs of the item to support any claims. For any standard items that are not personalized, customers typically have a return window during which they can return the products in their original condition. It is advisable to review the most current return policy on the website, as this can provide more precise information and details including specific timelines and requirements for returns. By visiting the relevant section on the Rosenberryrooms.com website, customers can find valuable information regarding the return policy, including any exceptions that may apply, and the steps necessary to ensure a smooth return process. This way, customers can be well informed about their options and ensure a satisfactory experience.