What should I do if I experience poor reception?

Asked 5 months ago
If an individual is experiencing poor reception with Rogers Telephone, there are several steps that can be taken to address this issue. First, it is important to assess the environment. Reception can be affected by various factors, including geographical location, physical obstructions such as buildings or trees, and weather conditions. Finding a different location, such as moving to a higher floor or stepping outdoors, may help improve the signal strength. Checking the device settings is also advisable. Ensure that the smartphone or device is set to the correct network type and that any airplane mode is disabled. Restarting the device might also resolve temporary network issues. Next, it can be beneficial to check if there are any known outages or maintenance work in the area. Rogers may provide updates on their official website regarding service interruptions or poor reception areas. Lastly, if these steps do not resolve the problem, it may be useful to look for troubleshooting guides on the official Rogers website. They often offer helpful information for common concerns regarding reception.
Adam Goldkamp is the editor / author responsible for this content.
Answered Jul 11, 2025

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