What should I do if my package is lost or damaged?

If a package with RocketDrop Services is lost or damaged, it is important to follow specific steps to ensure the matter is addressed appropriately. First, you should check the package tracking information provided during the shipping process. This can help you determine the current status of your package and confirm whether it is indeed lost or simply delayed. If you find that your package is lost or damaged, the next step is to gather all pertinent information. This includes your order number, tracking number, and any photographs of the damaged package or items, if applicable. This information will be useful when filing a report or complaint. After gathering the necessary details, you may want to review the Return or Claim policies on the RocketDrop website. These policies typically outline the steps customers should take in the event of a lost or damaged package. It is often recommended to submit a claim as soon as possible to expedite the resolution process. Customers are encouraged to check the official RocketDrop website for any additional instructions or specific forms that may need to be filled out. Ultimately, resolving issues with lost or damaged packages may require some patience, but following these steps should lead to a satisfactory outcome.