Can I return items purchased from third-party retailers?
Returns for items purchased from third-party retailers are generally subject to the policies of the specific retailer rather than Rieker Inc. Rieker offers a wide range of footwear, including popular styles like shoes, sandals, and boots, through various retail partners, and each retailer may have its own return policy regarding merchandise. It is essential to review the return policy on the retailer's website or contact their customer service team for detailed information on how to initiate a return. Some retailers may allow returns within a certain timeframe if the items are unused and in their original packaging, while others might have a different approach.
If you are unsure about the return process or have questions about specific items you purchased, looking at the retailer's customer service or return information online can provide clarity. Rieker's official website may also offer guidance, but it will be pertinent to remember that the return policies ultimately depend on the retailer from which the items were purchased.

Answered Aug 19, 2025
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