What are the steps for requesting a product exchange?

To request a product exchange with Rejuvenation.com, customers typically need to follow a series of steps to ensure a smooth process. First, it is important to check the return policy on their current web page, as it outlines specific terms regarding exchanges. Generally, the timeframe for exchanges is defined, and items must be in their original condition and packaging. Once you have confirmed eligibility, the next step is to gather the necessary information, which usually includes the order number, details about the item you wish to exchange, and the reason for the exchange. With this information ready, customers should either log into their account on the Rejuvenation.com website or navigate to the returns section if they are not logged in. There, they may find a form to fill out or instructions on how to initiate the process. After submitting the request, the customer will typically receive a confirmation via email or on the website. Rejuvenation often provides a return shipping label or instructions for returning the product. Once the returned item is received, the exchange will be processed, and further details about the new item or any adjustments to billing will be communicated. It can be helpful to keep track of communications and return shipping for reference. Customer service information is available on the Rejuvenation website if any questions arise during the process.