What is the refund policy for tickets?

Regal Cinemas has specific policies regarding ticket refunds that customers should be aware of. Generally speaking, movie tickets purchased through the Regal website or mobile app are usually non-refundable. This means that once a customer has completed their purchase, they typically cannot receive a refund if they are unable to attend the movie for any reason. However, ticket holders have the option to exchange their tickets for a different showtime or date as long as it is done prior to the start time of the original movie. For tickets purchased at the box office, the policy is quite similar, as most of these tickets are also non-refundable. It is important for customers to check the terms and conditions associated with their specific ticket purchase, as policies may vary depending on special events, promotions, or specific circumstances surrounding the ticket sale. If there are any extenuating circumstances such as a theater closure or a cancellation of a screening, customers may receive a refund or a credit. It is advisable for customers to keep their ticket receipts and any purchase confirmations they receive, as this information may be necessary in case a refund situation arises. For the most up-to-date information on refund policies and specific ticket questions, customers should refer to the official Regal Cinemas website, where they can find detailed policies and contact information if needed.