What is your return policy?

Redenvelope.com strives to provide a satisfactory shopping experience, and it understands that sometimes items may need to be returned. Their return policy typically offers customers the opportunity to return most unused and unopened items within a specific timeframe, which is generally around thirty days from the date of purchase. This return period may vary for certain items, so it is advisable to check the individual product details for any specific return guidelines. For products that are customized or personalized, it is important to note that these items may not be eligible for return unless they arrive damaged or defective. The condition of the item upon return is also crucial, as Redenvelope.com usually requests that returned items be in their original packaging and in a saleable condition. To initiate a return, customers typically need to follow specific procedures outlined on their website, which may involve detailing the reason for return and obtaining any necessary return shipping labels. Customers are encouraged to look at the Return Policy section on the Redenvelope.com website for the most accurate and up-to-date information, including any necessary steps they need to take for a return and applicable shipping costs. This will ensure that you have the comprehensive details required for a smooth return process.