What options do I have if I can't make a payment on time?

Asked 5 months ago
If a customer is unable to make a payment on time, it is crucial to understand the options that may be available to them. Many lending institutions, including Real People Finance, typically offer a variety of solutions to address such situations. One common option is to contact the lender directly to discuss the circumstances. Open communication is often key, as this may lead to special arrangements or a grace period. Another possibility is to explore the option of a payment deferral. In some cases, lenders may permit customers to postpone a payment to a later date, providing some breathing room during a financially challenging time. Additionally, some lenders offer hardship programs that can include alternative repayment plans tailored to the individual’s needs. It is also worthwhile to review the terms and conditions of the loan agreement, as it may contain information about late fees or the specific policies regarding missed payments. Customers should remain informed about their rights and the options available to them. Finally, visiting the Real People Finance website can provide specific details about their policies and procedures related to payment difficulties. It is always advisable to act promptly and engage with the lender before a payment is missed, as this proactive approach may facilitate a more favorable outcome.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 1, 2025

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