What is your return policy?

Randomhouse.com generally has a return policy that allows customers to return books and other items under specific conditions. Typically, customers have a designated period to initiate a return, often within 30 days of the purchase date. To be eligible for a refund, the returned items must usually be in new and resalable condition, which means that they should not be damaged or marked in any way. Some items may have additional conditions or may be non-returnable, such as electronic products or items that have been personalized. When considering a return, it is important for customers to check their order confirmation or visit the Randomhouse.com website for detailed information regarding their specific situation. There, customers can find the necessary steps to process a return, including how to package the items and where to send them back. It is advisable to retain proof of purchase and tracking information for any returns, as this can facilitate the return process. Customers may also find additional options for exchanges or store credit on the website.