What is the process for making a return or exchange?

RalphLauren.com provides a straightforward process for returning or exchanging items. Customers may begin by ensuring that the items they wish to return or exchange are in their original condition and packaging, including all tags and accessories. It is essential to initiate the return process within the stipulated time frame outlined on the website, typically within thirty days from the date of purchase. To start the return process, customers can visit the returns section on the RalphLauren.com website. This section usually contains detailed guidelines for returning items, including any specific criteria based on the type of item purchased. Customers may be required to enter their order information, which helps in generating a return label. Once customers have completed the return request, they can print the prepaid return shipping label provided by RalphLauren.com. It is advisable to securely package the items being returned to prevent any damage during transit. After packaging the items, customers should affix the return shipping label and drop the package off at the designated shipping carrier as indicated on the label. For exchanges, customers can follow a similar process, but they may need to place a new order for the item they wish to receive in exchange. It is crucial to check the website for any specific instructions or exceptions regarding exchanges as policies may vary for different items, such as personalized products, which might not be eligible for return or exchange. For the most accurate and up-to-date information, customers may want to refer to the current web page on returns and exchanges on RalphLauren.com.