What is your uptime guarantee?
Rackspace Hosting (UK) is committed to providing its customers with a high level of service reliability. The company offers a robust uptime guarantee of ninety-nine point nine percent (99.9%) for its cloud hosting services. This means that Rackspace ensures its systems are operational and accessible, allowing customers to rely on their services without frequent interruptions. It is important for customers to review the terms and conditions associated with this uptime guarantee, as there may be specific exclusions or regulations included. For additional details and to better understand how this guarantee applies to your specific services, it is advisable to consult the official Rackspace website, where comprehensive resources are available.

Answered Sep 19, 2025
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