What happens if my security system triggers a false alarm?
If your security system triggers a false alarm, several things may occur, depending on the policies of the security company, local regulations, and your specific system's settings. Typically, the security monitoring service will contact you to confirm if the alarm was indeed a false alarm. This is often done through a phone call or a notification via the associated mobile app, whereby they will ask you to verify whether you are currently at your location and if any actual threat exists.
If you cannot be reached or do not respond in a timely manner, the monitoring service may dispatch law enforcement or security personnel to investigate the situation. This can result in charges for responding to a false alarm, depending on local laws. Many jurisdictions have regulations concerning false alarms that can include fines after a certain number of false alarms occur within a specified timeframe.
To manage the frequency of false alarms, it is advisable to ensure your security system is installed correctly and that you understand how to operate it. For more detailed information relevant to your situation, you may wish to look at the current web page for policies specific to RTS Security.

Answered Jun 23, 2025
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