What is the process for scheduling an installation or technician visit?

The process for scheduling an installation or technician visit with RCN generally involves a few straightforward steps. First, customers must determine what services they wish to install or troubleshoot, such as internet, cable television, or phone services. Once this is done, they can visit the RCN website where detailed information about the available services and options is provided. Typically, during the ordering process online, customers will be prompted to select a preferred installation date and time that fits their schedule. If the online option is not suitable, customers can also schedule their visit by phone. When a technician is assigned, they will arrive during the scheduled window to install the necessary equipment and ensure the services are functioning correctly. RCN may send reminders or notifications before the appointment to confirm the schedule. For the most accurate and updated information, it may be helpful to refer directly to the current RCN website where contact details and further instructions can be found.