How Do I Recover Access to My QuickBooks Account?

In a nutshell: If you use QuickBooks to manage your business finances, losing access to your account can be stressful. However, the recovery process is straightforward. Check your spam folder for recovery emails

Introduction

If you run your own business then there's a good chance that you use QuickBooks to keep track of your finances so you can focus on running your business. So if you have lost access to your QuickBooks account, you are probably very anxious to regain access to it. Fortunately, the process is pretty easy, even if you can't remember all of your account information.

What You'll Need

If you don't get the recovery emails, check your spam folder. Make sure that Do_not_reply@intuit.com and no_response@intuit.com are approved senders.If you didn't get a recovery text, make sure that 88811 and 97962 aren't blocked.If the verification code you are sent doesn't work, check to make sure you have the most recent one that was sent.If you have tried everything and still can't regain access to your account, contact the QuickBooks help team on the QuickBooks Contact Us page.If you receive a notification from QuickBooks that your account could not be found even after sending them all the information they requested, your account may have been deactivated. The most common reason for account cancellation is inactivity. If it has been several months since you logged in, you may have lost access. Search your old emails for account cancellation notices.

Go to the QuickBooks sign in help page.

QuickBooks sign in help page

To use this method, you need to know either the email or the phone number associated with this account. If you can't remember either one then skip to step 5.

How Do I Recover Access to My QuickBooks Account? (Step 1)

Enter your email address or phone number in the text field provided and press the Continue button.

Look for the recovery code in your email or text messages.

Do not close the tab with the sign in help page on it or you'll have to start all over again.

Follow the instructions you are given to recover your account.

You can skip the rest of the steps.

If you can't remember either the email or phone number associated with the account, take a picture of your driver's license, passport, or state ID.

If you do not have any of these documents, certain other government documents and non-government notarized documents may be used. Contact QuickBooks to ask for specific details.

Go to the QuickBooks account recovery page.

QuickBooks account recovery page

How Do I Recover Access to My QuickBooks Account? (Step 6)

Use the account recovery form to send the picture to QuickBooks.

The company will use the information on the ID to locate your account and help you regain access to it.

Look for a response from no_response@intuit.com in your email.

This email may take up to one business day to arrive.

Follow the instructions in the email to regain access to your account.

Conclusion

Fortunately, QuickBooks has made it pretty easy to regain access to your account, with multiple methods you can try. You should have your accounting efforts up and running again in no time.

Why does GetHuman Write How-to Guides for QuickBooks Problems?

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