What should I do if my item arrives damaged?

If an item from Qualitybath.com arrives damaged, it is important to address the issue promptly to ensure a resolution. First, take detailed photographs of the damage as well as the packaging materials. This documentation can be useful in the claims process. Next, review the return or damage policy available on the Qualitybath.com website, which may provide specific instructions on how to initiate a claim for a damaged item. Generally, it involves contacting the store's customer service to report the damage and provide the necessary information, including your order number and photographs. They will guide you through the process for obtaining a replacement or refund. Make sure to keep all related documentation, as it may be required throughout the process. For the most accurate information, it is advisable to check the current web page for specific contact details and procedures.