Can I return my Purple mattress if I'm not satisfied?
Asked 5 months ago
Yes, Purple offers a sleep trial for their mattresses, allowing customers to test the product in their own home for a specified period. Typically, this trial lasts for one hundred nights. If a customer finds that they are not satisfied with their Purple mattress during this trial period, they have the option to return it for a full refund. It is important to note that the mattress must be in good condition, and customers often need to follow specific instructions for initiating a return.
In addition to the return policy, Purple emphasizes the significance of allowing time to adjust to a new mattress. Customers often report that it can take some time to get accustomed to a new sleeping surface, especially if they are switching from a traditional mattress to a Purple mattress, which utilizes unique materials and design.
For the most current details regarding return policies and the sleep trial, it is advisable to check the information available on the Purple website. There you can find comprehensive guidance and any specific requirements related to returns.
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