What is your return policy?

Puremodern.com has a return policy that is designed to ensure customer satisfaction while also minimizing the potential for misunderstandings. Generally, customers have the option to return items within a specific period after receiving them, often around thirty days, although this time frame may vary based on the type of product. Items should be returned in their original condition, which means they should not show signs of wear or damage. This includes ensuring that all original packaging, labels, and accessories are included with the return. Certain items may be exempt from returns, particularly those that are custom-made or personalized. For larger items, such as furniture, it is frequently advised to check if there are any special conditions applicable, including shipping costs associated with the return. Customers may also need to cover the return shipping fees for items, unless they received a damaged or incorrect order. For refunds, customers should be aware that it can take some time for the return to be processed and for the funds to be credited back to their original payment method. For the most accurate and up-to-date information about the return policy, including any specific conditions or exceptions, it is best to consult the return policy section on the current webpage of Puremodern.com. This will provide detailed guidance tailored to individual products and circumstances, ensuring that customers have the most relevant information to assist with their returns.