What should I do if my Pureit water purifier is not functioning properly?

Asked 5 months ago
If a Pureit water purifier is not functioning properly, there are several steps you can take to troubleshoot the issue. First, it is important to check for any obvious signs of malfunction. This may include examining the power supply to ensure that it is plugged in and working, as well as inspecting the water source to confirm that it is properly connected and there is sufficient water supply. If there is a display on the purifier, checking for any error messages or warning indicators is also advisable, as these can provide valuable information on what might be wrong. Next, it may be beneficial to clean or replace the filter, as clogged or old filters can impede the purification process. Pureit systems typically provide guidance on filter replacement schedules, which are important to follow to ensure optimal performance. Depending on the model, resetting the device may also resolve certain issues, so look for instructions on how to do this based on your specific unit. For more complex issues that cannot be resolved through these basic troubleshooting steps, referring to the user manual may yield additional guidance. If all else fails, seeking additional support from customer service, which is typically available on the Pureit website, would be the next logical step.
Jeff Whelpley is the editor / author responsible for this content.
Answered Jul 11, 2025

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