What is your return policy?

Asked 2 years ago
Psprint.com offers a return policy designed to provide customers with the reassurance they need when ordering custom prints. It is important to note that all print products are made to order, which means they are custom-made and cannot be resold. Therefore, returns are typically not available unless there are specific circumstances that warrant them, such as an error made by Psprint.com during the printing process or defects in the printed materials. In cases where a product is misprinted or has a quality issue that deviates from what was specified in the order, customers may be eligible for a reprint or a refund. It is essential for customers to inspect their products immediately upon receipt and report any issues promptly. The company usually requires customers to provide clear documentation, such as images of the defect or error, to support any claims made regarding the print quality or fulfillment errors. For general inquiries or further details about the return policy, customers are encouraged to refer to the official Psprint.com website, where they can find the most current information. This will ensure that they are aware of any updates or specific requirements necessary for returning products or seeking resolutions for any problems encountered with their orders. Keeping these guidelines in mind can help customers navigate the return process effectively if the need arises.
Jeff Whelpley is the editor / author responsible for this content.
Answered Sep 7, 2025

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