What should I do if my alarm goes off accidentally?
If your alarm from Protection One goes off accidentally, the first step is to stay calm. Most alarm systems have a method for disarming the system quickly. Locate your keypad or app that controls the alarm and enter your security code to stop the alarm.
If your alarm system is monitored, it is advisable to notify the monitoring center to inform them that it was a false alarm, which helps prevent unnecessary notifications to emergency services. In many cases, the monitoring center may call you to confirm whether the alarm was a false alarm or requires a response.
After resolving the immediate situation, it is useful to analyze the cause of the false alarm. This could be due to user error, environmental factors, or system malfunctions. If it is a recurring issue, it may be beneficial to check your system’s settings or consult the user manual for troubleshooting tips. You can also find helpful resources on the Protection One website for further assistance.

Answered Jul 28, 2025
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