Are there restrictions on items I can send?
Pronto Envios does have specific restrictions on the types of items that can be sent through their services. Generally, items that are hazardous, perishable, or illegal are prohibited. This includes items such as flammable materials, explosives, toxic substances, drugs, and any form of illegal contraband. Additionally, perishable goods that may spoil or require refrigeration are typically not accepted, as they may compromise the quality of the delivery.
There may also be restrictions on sending items such as cash, jewelry, or any valuable items that could potentially be lost or stolen during transit. Each country or region may have its own set of regulations, so it is essential to understand both the shipping destination and the specific guidelines set by Pronto Envios.
Customers are encouraged to review the terms and conditions provided on the official website to obtain the most accurate and updated information regarding item restrictions. This resource will also clarify any questions regarding prohibited items or guidelines for shipping fragile or valuable goods. Being aware of these restrictions can help ensure a smooth shipping experience.

Answered Jun 23, 2025
Need further help?
Type out your followup or related question and we will get you an answer right away.
Need to contact Pronto Envios?
If you need to talk to Pronto Envios customer service, now that you have the answers
that you needed, click the button below.
Contact Pronto Envios